Why Small Businesses Need a Web Presence

Blog

A blog is another quick way to get online quickly and inexpensively (If you are unfamiliar with what a 'blog' is, go to: http://web.ask.com/web?q=blog&qsrc=0&o=0; or check out mine as a sample www.kleobell.com). Blogs provide a less formal way to communicate with your potential clients, while still reinforcing your services and brand. The key to a successful blog, however is keeping it up…that means, blogging on a regular basis—there is debate out there on 'the best' frequency, but if nothing ever changes, no one will come back.

There are tons of sites offering free or low cost blogging capabilities and you really don't even have to have a domain name, you can just use the 'free' one that comes with your account. Some free sites include: www.blogger.com, www.blogsome.com. Some low cost sites are: www.typepad.com, www.movabletype.com (both by sixapart.com). These are just a few, there are many out there.

Pros Cons
Quick, easy and very inexpensive
It is informal and comments allow for A conversation of sorts with visitors
You can incorporate advertising on your site For products you sell or recommend or Through programs like AdSense (depending on The blog service you use)
Frequent updates are necessary to make it worthwhile
May not be appropriate for some businesses (although creative applications can apply anywhere!)
If you don't like any of the standard templates, customization may be necessary.

Hybrid Website

A 'hybrid' is some combination of any of the above elements, for example, you hire a professional to set up the site, but you handle all maintenance, and you have a blog; or you do the layout yourself on a wysiwyg, and have an office person maintain it; or you hire someone to come up with the design, then have it set-up through a CMS and you and various staff maintain the site; etc…

This, for some, is a great option that can incorporate the elements of each 'way to get online' that best suit your organizations needs. Ultimately, no matter how you choose to get online, some 'hybrid' of the ways listed above will more than likely be involved.

Pros Cons
Incorporates only the elements that best suit you needs None, unless all you need is a blog, this is a great Organization option!


Things to Consider

When making your decision there are three main things to take into consideration. First, the goals of the site---what is the purpose of your web presence—this will allow you to focus content and functionality (see: Small Business Website Content: What Should Be on Your Website). Second, appearance; as much as we hate to admit it, what we look like effects how others react to us, the same goes for your site. By keepingthe look and feel of your site consistent with other branding and image tools not only makes you 'look' better, but reinforces who your organization is, what they do and how they do it. And, of course, cost. Plan your budget for the site, including upkeep, that way you won't be surprised by the 'cost' of your site.

Get Online!

Remember, you don't want to be one of the 53% of business owners missing out on getting your product or service in front of those 70% of US adults researching their next purchase. A simple evaluation of the purchasing process demonstrates the importance the web has on influencing purchasing decisions—if your not there, your not getting considered by much of the population.

There are several ways to get your own online presence, so start the process today! If you don't know where to begin, download "How to Get a Web site: 9 Steps to An Online Presence," and we'll see you on the web!

Kelly Biedny is the owner of Kleobell Creative Business Solutions (www.kleobell.com), helping small businesses become THE source for products or services for their customers. She has worked as a professional communicator and designer since 1994, primarily in the association sector. Kelly's areas of expertise include branding/image development, communication/marketing, web development and project management.